Effective Date: July 3, 2025
Company Name: KTODC Online Grocery Private Limited
Website: www.ktodc.com
Email: support@ktodc.com
KTODC.COM values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our website and services.
1. Information We Collect
We collect the following types of personal information when you use our services:
Contact Details: Name, email, phone number, delivery address
Order Information: Product details, payment status, transaction history
Device/Usage Info: IP address, browser type, location (if allowed), and pages visited
Communication Data: Feedback, support queries, and communication history
2. How We Use Your Information
We use your information to:
Process and deliver your orders
Improve our website, products, and customer experience
Send updates, offers, and order confirmations
Respond to your questions and provide customer support
Ensure secure transactions and detect fraud
3. Sharing of Your Information
We do not sell or rent your personal information to third parties. We only share it with:
Delivery partners for order fulfillment
Payment gateway providers (secure & encrypted)
Law enforcement if legally required
IT service providers strictly under confidentiality agreements
4. Data Security
We follow industry best practices to protect your personal data, including:
SSL encryption
Secure payment gateways
Access controls for internal data
Regular system updates and monitoring
5. Your Rights
You can:
Access or update your personal information
Request to delete your data
Unsubscribe from marketing emails
Contact us for any privacy-related concerns at support@ktodc.com
6. Cookies Policy
We use cookies to enhance your browsing experience and understand user behavior. You can manage cookies in your browser settings.
7. Changes to This Policy
We may update this Privacy Policy occasionally. All changes will be posted on this page with a revised “Effective Date.”